Integrations: ComeBack

What is ComeBack?

ComeBack is an external platform that helps restaurants manage their customer base, reward loyalty through a points system, and access behavioral data for informed decision-making.

How does the integration with Last.app work?

The integration between Last.app and ComeBack is bidirectional, meaning data flows both ways. It’s carried out through webhooks, so no token from Last.app is required.

What data does Last.app send to ComeBack?

Whenever a ticket is closed in Last.app, the following information is automatically sent to ComeBack:

• Ticket details: ticket number, opening/closing time, total amount, taxes, payment method, and applied discounts.
• Billing information: legal business name, tax ID (CIF), and address.
• Sold items: individual products and combos/menus, including components.
• Order details: table number, order source (e.g., Glovo or in-house), language, etc.

This allows ComeBack to record each transaction for future analysis, points accumulation, or automated marketing actions.

What data does ComeBack send to Last.app?

When ComeBack registers a new customer or updates an existing profile, the following data is sent to Last.app:

• First and last name
• Phone number
• Customer source (e.g., Glovo)
• Organization ID
• Creation and update date
• Whether the customer has an associated account in the platform

This ensures a consistent and updated customer profile in Last.app, improving relationship and loyalty management.

How to request the integration

Step 1: Access the Integrations panel

From your Last.app admin panel, go to the Integrations section.
Find ComeBack in the list and click Integrate.

Step 2: Fill in authentication details

A new window will open. Fill in the following:

• Integration token → This must be requested directly from ComeBack.
  
  
  
  

Step 3: Save changes

Once the form is complete, click Save.
If the data is correct, the integration will be activated and you’ll be able to operate with ComeBack from within Last.app.

• Related Articles

• Integrations: GlovoOnDemand

  What is GlovoOnDemand? GlovoOnDemand is Glovo’s delivery service designed for restaurants without their own couriers. With this solution, you can request a Glovo rider only when needed, to deliver your takeaway or delivery orders. Thanks to the ...

• Integrations: Cheerfy

  What is Cheerfy? Cheerfy is a platform that enables restaurants to offer a fully digital guest experience, including ordering directly from the table via QR codes or other proprietary tools. What does this integration allow? Thanks to the integration ...

• Integrations: Jelp

  What is Jelp? Jelp is a delivery platform that connects restaurants with professional couriers for fast and flexible deliveries. It's ideal for venues that don’t have their own delivery staff and want to outsource the service. What does this ...

• Integrations: Holded

  Integration between Last.app and Holded The integration between Last.app and Holded allows for automatic synchronization of your restaurant's invoicing and accounting, simplifying financial control and management. Through this connection, documents ...

• Integrations: Haddock

  What is Haddock? Haddock is a platform that helps restaurants automatically track food costs and recipes, by digitizing invoices and delivery notes. It allows you to monitor price changes and update your costs as they fluctuate over time. How does ...

• Popular Articles

• Getting Started: Muting LastPOS

  Mute LastPOS When a new order is received in LastPOS, the primary device (the "Master") emits a sound to notify staff. If you'd like to mute the system, you can easily do so by following these steps: How to Mute LastPOS Open the side menu by tapping ...

• Getting Started: Enable or Disable Products and Modifiers from the POS

  Enable or Disable Products and Modifiers from the POS In LastPOS, you can easily enable or disable a product or modifier directly from the POS. The change will automatically apply across your POS system, delivery platforms, and online store — all at ...

• Getting Started: The Structure of LastPOS

  The Structure of LastPOS LastPOS is the platform that enables end-to-end management of any food service establishment. It is built around two main components: POS (Point of Sale): The core system for managing in-house and takeaway operations. ...

• Getting Started: Table Functions

  How to Manage Your Tables From the table layout view, you have several options to manage your tables. In this article, we’ll walk you through the table management menu and the view options menu. Table Management When you select a table, you can ...

• Getting Started: How to Process Payments

  How to Process Payments When it’s time to charge a bill, LastPOS allows you to do it in several ways: All together Split evenly or by amount By individual items Below, we explain how to manage each payment method. Paying the Full Amount Open the bill ...