Delivery Management: Create an Own Delivery
From the POS, you can manually create delivery orders. This feature allows staff to manage customer orders that come through phone calls, third-party integrations, or any direct communication channel with the restaurant.
How to Create an Own Delivery
On the top menu, tap the motorbike icon.
Select "NEW DELIVERY".
A new window will open where you must complete the following fields:
Delivery Company: Select Own Delivery.
Customer Phone Number: This serves as the customer's identifier for future orders.
Brand: Choose the relevant brand.
Note: If you have multiple virtual brands with different menus, selecting a brand here will determine which catalog is shown.
Click Continue.
Enter the customer's personal information. (This is only required the first time the customer places an order.)
Confirm the customer's data and select the delivery date and time. You can also create a scheduled order.
Press Create.
Add products to the order, select the payment method, and click Done.
Related Articles
Delivery Management: Third-Party Delivery Integration
This article explains how to assign delivery orders to an external logistics provider integrated with Last, so they can deliver your restaurant’s orders to customers. From your POS, you can manage orders coming from different delivery platforms and ...Delivery Management: Delivery Driver Report
You can easily access the Delivery Driver Report directly from the POS. This report provides detailed information to help you manage your delivery service more efficiently. How to View the Delivery Driver Report On the POS, go to the top right corner ...Delivery Management: Closing Delivery Platforms
LastPOS allows you to easily manage the opening and closing of delivery platforms integrated with Glovo, Uber Eats, and Shop. How to Close a Delivery Platform From the POS, go to the top right corner of the screen and tap the menu icon (three ...Delivery Hub: Home Delivery Orders
The Delivery Hub, represented by the motorbike icon, allows users to manage home delivery orders. These orders can be received through pre-configured integrations or created manually. Screen Overview Account List Easily review all pending orders and ...Advanced Features: QR Order Management
With Last’s QR product, you can receive orders directly in LastPOS from within the restaurant—no need for manual order taking. There are three types of QR orders that can be received. Below is an overview of each: Table QR Order When a customer ...
Popular Articles
Getting Started: Muting LastPOS
Mute LastPOS When a new order is received in LastPOS, the primary device (the "Master") emits a sound to notify staff. If you'd like to mute the system, you can easily do so by following these steps: How to Mute LastPOS Open the side menu by tapping ...Getting Started: Enable or Disable Products and Modifiers from the POS
Enable or Disable Products and Modifiers from the POS In LastPOS, you can easily enable or disable a product or modifier directly from the POS. The change will automatically apply across your POS system, delivery platforms, and online store — all at ...Getting Started: The Structure of LastPOS
The Structure of LastPOS LastPOS is the platform that enables end-to-end management of any food service establishment. It is built around two main components: POS (Point of Sale): The core system for managing in-house and takeaway operations. ...Getting Started: Table Functions
How to Manage Your Tables From the table layout view, you have several options to manage your tables. In this article, we’ll walk you through the table management menu and the view options menu. Table Management When you select a table, you can ...Getting Started: How to Process Payments
How to Process Payments When it’s time to charge a bill, LastPOS allows you to do it in several ways: All together Split evenly or by amount By individual items Below, we explain how to manage each payment method. Paying the Full Amount Open the bill ...