Sales Reports: Fraud Control

Sales Reports: Fraud Control

The Fraud Control Report helps you detect unusual transactions and prevent internal fraud or operational errors. It allows you to identify actions such as deleted invoices or removed products during service, giving you detailed control over your team’s activity.

Filters

This section is shared across all sales reports and includes two key filter buttons:

Time Range

By default, the time filter is set to “Last 7 days”.
Click the button to access a dropdown menu with pre-set ranges and a calendar:
  • Today
  • Yesterday
  • Last 7 days (excluding today)
  • Last week (Monday to Sunday)
  • Current month (starting from the 1st)
  • Last 30 days (excluding today)
  • Previous month

You can also filter by time using the “Include Schedule” button.
For a custom period, adjust the “From” and “To” fields, then click Apply and Save to confirm.
Tip: When creating a custom period, you must select the month, year, day, and hour (if different from the default 3:00 AM), then apply and save the changes.

Additional Filters

Use the Filters button to segment your report for more targeted analysis:
  • Brand: If you manage multiple virtual brands, filter by one or several.
  • Source: Filter by sales channels like Dine-in, Online Store, QR Codes, Own Delivery, or External Platforms.
  • Order Type: Choose between Own Delivery, External Delivery, Dine-in, or Takeaway.
  • ​Location: Only visible if you're managing multiple venues at the organization level. Allows filtering by one or more locations.

Sections

Deleted Invoices

A list of all invoices that have been deleted, including:
  • Invoice number
  • Date and time
  • Responsible employee
  • Invoice amount
  • Link to view order details

Deleted Products

A record of products that were removed from finalized orders, showing:
  • Product name
  • Location
  • Order code
  • Date and time
  • Responsible employee
  • Estimated value of the removed item
This section is key for monitoring repeated errors or suspicious behavior.
Exporting Data
All data can be exported in CSV or XLS format for detailed analysis or review by your accounting or management team.

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